Best Auto Repair, Lynchburg

CONTACT US

434-239-8473 | 21632 Timberlake Road Lynchburg, VA 24502

INSURANCE QUESTIONS

Know Your Rights

Dealing with the stress of a collision is hard enough without trying to figure out how your accident insurance works. Here are some answers to frequently-asked questions about insurance policies.

Will the insurance company guarantee your work?

We guarantee our own work, but the insurance company does not have the legal right to guarantee a third party's work.

Who pays for repairs?

It depends on the circumstances. If you were at fault, but have comprehensive or collision insurance, the insurance company would pay the costs minus your deductible. If the other party was at fault, their insurance company should pay.

Do I have to accept the insurance company's appraisal of damage?

No. Check the "Appraisal Clause" in your policy if you have differences with their appraisal. It allows you and the insurance company to gather an opinion from an appraiser you both agree upon, or a third-party "Umpire" if you cannot agree.

Do I have the right to a rental car?

If you have purchased rental car coverage and were not responsible for the accident, you may seek reimbursement from the insurance company or, if another driver was responsible for the accident, their insurance company.

If you do not have rental car coverage and were responsible for the accident, you have no grounds to ask for reimbursement. If the other driver was liable, you can generally seek reimbursement from their insurance company.

Want more information on your rights? To make an appointment, call us at 434-239-8473 or make an appointment online!

AID Tire & Auto Repair Offers Auto Repair Services You Can Count On!

ASE (Automotive Service Excellence)
Federated Car Care
AAA Approved Auto Repair
BBB Accredited Business
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TESTIMONIALS

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They got me in fast in an emergency situation and were very helpful. Prices are reasonable.
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Kid friendly staff! My 2 year old loves to pretend he's a mechanic and run! They were great with him! I was also involved in the process of getting tires on my jeep and they were happy to answer any questions I had! A++!
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Great people, great work and a great price. They even shuttle me back and forth to work, while the work on my car. Fantastic Customer service.
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Great work. Very competitive prices. Woody is the man.
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Good work fair price. First come first serve so get there early . Great prices on tires .
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Always a excellent place. Fair price and great service.