Working Hours
  • Mon 7:30AM - 6:00PM
    Tue 7:30AM - 6:00PM
  • Wed 7:30AM - 6:00PM
    Thu 7:30AM - 6:00PM
  • Fri 7:30AM - 6:00PM
    Sat Closed
  • Sun Closed
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CUSTOMER SERVICE

Today's cars, light trucks, and sport-utility vehicles are high-tech marvels with digital dashboards, oxygen sensors, electronic computers, unibody construction, and more. They run better, longer, and more efficiently than models of years past.

But when it comes to repairs, some things stay the same. The following tips should help you along the way:

Do your homework before taking your vehicle in for repairs or service.

  • Read the owner's manual to learn about the vehicle's systems and components.
  • Follow the recommended service schedules.
  • Keep a log of all repairs and service.

When you think about it, you know your car better than anyone else. You drive it every day and know how it feels and sounds when everything is right. So don't ignore its warning signals.

Use all of your senses to inspect your car frequently. Check for:

  • Unusual sounds, odors, drips, leaks, smoke, warning lights, gauge readings.
  • Changes in acceleration, engine performance, gas mileage, fluid levels.
  • Worn tires, belts, hoses.
  • Problems in handling, braking, steering, vibrations.
  • Note when the problem occurs.
  • Is it constant or periodic?
  • When the vehicle is cold or after the engine has warmed up?
  • At all speeds? Only under acceleration? During braking? When shifting?
  • When did the problem first start?

Once you are at our location, communicate your findings.

  • Be prepared to describe the symptoms.
  • Carry a written list of the symptoms that you can give us.
  • Resist the temptation to suggest a specific course of repair. Just as you would with your physician, tell us where it hurts and how long it's been that way, but let the technician diagnose and recommend a remedy.

Stay involved. . . Ask questions.

  • Ask as many questions as needed to fully understand your repair. Ask for laymen terms if needed.
  • Don't rush the technician to make an on-the-spot diagnosis. You may ask to be called and apprised of the problem, course of action, and costs before work begins.
  • Before you leave, be sure you understand all shop policies regarding labor rates, guarantees, and acceptable methods of payment.
  • Leave a telephone number where you can be called.


What Our Customers Are Saying

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They got me in fast in an emergency situation and were very helpful. Prices are reasonable.

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Kid friendly staff! My 2 year old loves to pretend he's a mechanic and run! They were great with him! I was also involved in the process of getting tires on my jeep and they were happy to answer any questions I had! A++!

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Great people, great work and a great price. They even shuttle me back and forth to work, while the work on my car. Fantastic Customer service.

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Great work. Very competitive prices. Woody is the man.

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Good work fair price. First come first serve so get there early . Great prices on tires .

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Always a excellent place. Fair price and great service.

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Aid tire was amazing! After being so stressed out thinking I had to pay almost 600 dollars to get my car fixed I decided to be smart and go for a second opinion! Not only was my cost quoted at a reasonable price, the customer service was awesome! My car drives amazing now! From here on out if I have any other issues I?m going to aid tire on Timberlake! Thank you!!

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Excellent service, good pricing. Very professional and reliable service! Has been my only repair / tire shop for over 10 years.

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Switched to this garage from another that couldn't find the problem with my truck and they fixed the problem and did a great job explaining everything to me and the prices are pretty reasonable. Will continue to go back to them until they give me a reason not to. Nice friendly people.

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Needed a tire plugged. Just stopped by, no appointment, and was in and out in 20 minutes. Tire plugged, pressure checked on all the rest and spare. $10. Awesome!

  • ASE (Automotive Service Excellence)
  • Jasper
  • BG Products
  • Interstate
  • Car Care Aware
  • Call Us For Service: 434-239-8473